What's Inside
- How to turn an unhappy client to happy and recurring customer.
- How to manage your inventory effectively and efficiently.
- How to manage word of mouth.
- How to run simple but effective promotions.
- What is the true cost of an employee and what you can do about it.
- How to fire yourself and create a system that runs your business so that you can get your freedom.
10
Chapters
120
Pages
20+
Real business stories
What Readers Have to Say...
“Great talking points! It definitely provides awareness of money that owners are leaving on the table unconsciously and naturally identifies how to just be a good human and pay attention to detail.
Overall, the ideas are munch needed in our community. I think you hit some huge ones on the customer service and inventory concepts.
Overall, the ideas are munch needed in our community. I think you hit some huge ones on the customer service and inventory concepts.
Very important pieces.”
Jemik Umba
“My fascination with the book lies in the simplicity of his writing style. Simple, pedagogical, descriptive and dialogical.
The author uses two sources of information: literature and personal experience. This is suggestive of business consultant mindset.
The author uses two sources of information: literature and personal experience. This is suggestive of business consultant mindset.
The book gives examples of all the leaks happening in the business to help the owner find and fix them.”
Pr. Samuel Yemey, PhD
“This book is a game-changer for any business owner; it provides practical strategies to help transform unhappy clients into loyal advocates for the brand!
The insights on inventory management help reduce waste, and ultimately save costs—making the business more efficient.
The author's approach to creating systems that enable the business owner to step back from daily operations gives the freedom to focus on growth—truly an invaluable resource for any entrepreneur!
This book is a 5 stars read that I will recommend to anyone interested in creating a business!”
The insights on inventory management help reduce waste, and ultimately save costs—making the business more efficient.
The author's approach to creating systems that enable the business owner to step back from daily operations gives the freedom to focus on growth—truly an invaluable resource for any entrepreneur!
This book is a 5 stars read that I will recommend to anyone interested in creating a business!”
Elyf Mbambi
About Thomas Fwamini
Thomas is an entrepreneur, IT engineer, business consultant, accountant and marketer. He is also the President and Founder of Innovation Genes LLC. He believes that innovation is in our DNA.
Everyone was born with innovation and creativity skills. We just need to explore our inner self.
He works with multiple African business owners to help them be more efficient in running their business by leveraging technology and create systems that help business growth.
Will you be the next business owner?

Copyright © , Innovation Genes LLC. All Rights Reserved.
